Support services for the commercial use of SpagoWorld solutions

All SpagoWorld solutions are 100% open source. You can download them for free here, use them and ask for the support of the Community.

On the other hand, if you wish to develop a project for you or your customers, you will certainly need specific support services that, according to pre-defined service levels, help you solve your issues and rapidly answer your questions.

SpagoWorld offers the following services:

  • replies to questions concerning the proper use of the solution (User Support)
  • bug-fixing support to the specific open source solution (Maintenance)
  • access to specific project tools
  • replies within a pre-defined deadline
  • high-quality replies, provided by the team who is responsible for the project development.

Find out the option that best suits your needs, described in the webpage dedicated to the support services of each specific solution: SpagoBI Support, Spagic Support, Spago4Q Support.

All support options concern SpagoWorld software and provide a first and second level support to the integrated components. However, thanks to Engineering Group's technology partnerships, we can offer you a third support level to other open source solutions as well. For further information, please visit the Services Network webpage.

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